Privacy Policy

Last updated:

1. Introduction

Hollycorn N.V. ("Richard Casino", "we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following categories of personal data:

  • Identity data: Full name, date of birth, government-issued ID details.
  • Contact data: Email address, phone number, residential address.
  • Financial data: Payment method details, transaction history.
  • Technical data: IP address, browser type, device identifiers, cookies.
  • Usage data: Game history, session durations, bonus activity.

3. How We Use Your Data

We use your personal data to: register and maintain your account; process deposits and withdrawals; comply with legal and regulatory obligations (AML, KYC); personalise your experience; send promotional communications (where you have opted in); detect and prevent fraud; and provide customer support.

4. Data Sharing

We do not sell your personal data to third parties. We may share your information with: payment processors; identity verification providers; regulatory authorities as required by law; and fraud prevention services. All third-party service providers are bound by confidentiality obligations.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the Site.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and as required by applicable law. Account data is typically retained for a minimum of five years following account closure in accordance with anti-money laundering regulations.

7. Your Rights

Subject to applicable law, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact our support team via live chat or the email address in the site footer.

8. Contact

For privacy-related inquiries, contact the Richard Casino Data Protection team at the email address provided in the footer of this site.