Responsible Gambling

Richard Casino is committed to providing a safe, fair, and responsible gaming environment. Gambling is a form of entertainment and should always be approached as such. We encourage all players to gamble responsibly and within their means.

Responsible Gambling Tools

We provide the following tools to help you manage your gaming activity:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps from your account settings. Limits take effect immediately when reduced.
  • Loss Limits: Cap the amount you can lose over a defined time period.
  • Session Time Limits: Set a maximum session duration. You will be notified and logged out when your limit is reached.
  • Reality Check: Receive periodic reminders of how long you have been playing and how much you have wagered.
  • Self-Exclusion: Temporarily suspend your account for periods ranging from 1 week to 6 months, or permanently close your account.
  • Cool-Off Period: Take a short break of 24 hours, 7 days, or 30 days without permanently closing your account.

Warning Signs of Problem Gambling

Gambling may be becoming a problem if you:

  • Spend more money or time gambling than you can afford.
  • Chase losses by continuing to gamble after losing.
  • Feel anxious, irritable, or depressed when not gambling.
  • Hide your gambling activity from friends or family.
  • Borrow money to fund gambling.
  • Neglect work, relationships, or personal responsibilities due to gambling.

Support Resources

If you are concerned about your gambling or the gambling of someone you know, the following organisations can provide free, confidential support:

  • BeGambleAware.org – Free gambling support and information.
  • GamblingTherapy.org – Online support and counselling.
  • GamCare – Advice, support, and free counselling.
  • Gambling Help Online (Australia): 1800 858 858 – Free national helpline.

Protecting Minors

Richard Casino strictly prohibits gambling by persons under 18 years of age. We use age verification processes at registration and may request identity documents at any time. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling sites.

Contact Us

To activate any responsible gambling tools or to discuss your options, contact our 24/7 live chat support or email us at the address provided in the site footer.